Eyelash Extensions FAQ: Frequently Asked Questions About Our Services
Introduction to Eyelash Extensions
Eyelash extensions have become a go-to beauty solution for anyone looking to enhance their natural lashes with added length, volume, and definition. This semi-permanent treatment involves attaching individual synthetic lashes to each natural lash, creating a fuller and more dramatic lash line without the daily hassle of applying mascara. Whether you prefer a subtle, classic set or a bold, voluminous look, lash extensions can be tailored to suit your unique style and eye shape.
At our salon, your comfort and safety are our top priorities. Our experienced lash stylists use only high-quality materials, including medical grade adhesive and premium synthetic lashes, silk, and even strip lashes for special requests. The application process is relaxing—you’ll be comfortably reclined on a spa bed, and many clients find it so soothing that they even fall asleep during their appointment. Before we begin, we ensure your natural lashes are clean and free of makeup, and we recommend removing contact lenses for the best experience.
Customization is at the heart of our lash extension services. We offer a variety of options, from classic eyelash extensions for a natural enhancement to volume lashes and hybrid sets for those seeking extra fullness and drama. Our lash artists will work with you to select the ideal length, curl, and thickness to complement your natural lash line and achieve your desired look.
Proper care is essential for maintaining the beauty and longevity of your eyelash extensions. We recommend using oil-free makeup remover, lash shampoo, and extension-safe mascaras to keep your lashes looking their best. With regular maintenance and refills, your lash extensions can be maintained indefinitely, allowing you to enjoy gorgeous, thick lashes every day.
In addition to eyelash extensions, we also offer lash lift services to enhance your natural eyelashes and keep them healthy. For more information about the application process, aftercare, and the different types of eyelash extensions available, please explore our comprehensive lash extension FAQs or contact our team. We’re here to help you achieve the perfect lashes for any occasion!
What types of eyelash extensions do you offer?
We provide a variety of eyelash extension styles to suit different preferences and desired looks, including:
- Classic Lashes: A timeless style where one extension is applied to each natural lash for a natural, elegant look.
- Supersoft Natural Individual: Lightweight, natural-looking extensions for a subtle enhancement.
- Supersoft Full Individual: Fuller coverage with a soft feel, ideal for everyday wear.
- Mink Full Individual: Luxurious mink extensions offering a natural yet voluminous look.
- Mink Hybrid: A blend of classic and volume techniques for textured fullness.
- Mink 2D: Two ultra-fine mink extensions applied per natural lash for added volume.
- Mink 2D-3D: A customizable volume set with 2 to 3 extensions per natural lash.
- Mink 3D-5D: Dramatic volume with 3 to 5 extensions per natural lash for a glamorous effect.
- Mink 6D Volume: Maximum volume with 6 extensions per natural lash, perfect for bold, statement lashes.
- Thai Style: A unique style inspired by traditional Thai beauty aesthetics, emphasizing elegance and natural shape.
- Anime Style: A playful, dramatic look characterized by longer lashes at the outer corners for a wide-eyed effect.
How do I choose the right style for me?
Our lash artists will assess your natural lashes and discuss your lifestyle and preferences to recommend the best style, which may vary depending on your natural lash health, eye shape, and personal preferences. Whether you want a subtle everyday look or dramatic volume for special occasions, we tailor the extensions to complement your natural lash line and eye shape.
Are these extensions safe for my natural lashes?
Yes, when applied properly by our certified lash artists using medical grade adhesive (bonding agent), all our extension types are safe and do not damage your natural lashes. Each extension is applied to one natural lash to ensure safety and prevent damage. We ensure that the weight and length of the extensions match your natural lash strength to prevent strain.
How long do these different extension types last?
With proper care, most of our eyelash extensions last 4 to 6 weeks, but longevity can vary depending on your natural eyelash growth cycle. Some falling of extensions is normal as your natural lashes shed during their growth cycle. Regular fills every 2 to 3 weeks help maintain fullness and appearance.
What is the difference between Supersoft and Mink extensions?
Supersoft extensions are ultra-lightweight and designed for a natural, barely-there feel, perfect for clients seeking subtle enhancement. Mink extensions offer a silkier texture and provide a thicker, more voluminous appearance with noticeable volume and length, ideal for clients wanting a more glamorous look.
Can I wear makeup with these extensions?
Absolutely! To ensure the best adhesion, avoid wearing makeup or eye makeup to your appointment. You can wear makeup with any of our eyelash extension styles, but remember that wearing oil-based makeup or removers can affect the longevity of your extensions. With extensions, you may not need to apply mascara or wear mascara at all, but if you choose to, use only extension-safe mascaras and apply mascara lightly to the tips only. Avoid waterproof mascara as it can damage the extensions.
How should I care for my eyelash extensions?
To prolong the life of your extensions:
- Avoid getting lashes wet for the first 24-48 hours after application.
- Use oil-free lash shampoo and makeup remover.
- Wash your lashes daily with a gentle, oil-free cleanser or lash shampoo.
- Regular washing helps prevent buildup and keeps extensions looking fresh.
- Avoid rubbing or pulling your lashes.
- Brush your lashes gently with a clean spoolie daily when dry.
- Avoid sleeping face down or using eyelash curlers.
How long does the application process take?
Application time varies by style:
- Supersoft and Classic styles: Approximately 90-120 minutes.
- Volume styles (2D and above): 120-180 minutes due to the detailed fan creation.
- Specialty styles like Thai or Anime may vary; our lash artist will provide an estimated time during your consultation.
Can I customize the length and curl of my extensions?
Yes! We offer a range of lengths, thicknesses, and curls to create a personalized look that enhances your natural lashes and complements your eye shape.
What should I do before my appointment?
- Avoid wearing any eye makeup or makeup to your appointment.
- Wash your face and eye area thoroughly with an oil-free cleanser before arriving.
- Avoid using oil-based products around the eye area.
- Wearing contact lenses during the procedure is not recommended; remove contact lenses and bring glasses if needed.
- Avoid caffeine before the appointment to minimize eye twitching.
Can I get a patch test for allergies?
Yes, if you have sensitive skin or concerns about allergic reactions, we recommend scheduling a patch test 24-48 hours before your full application.
How do I book a refill appointment?
To maintain your lash extensions, we suggest booking a refill every 2 to 3 weeks. You can schedule your next appointment for a refill during your current visit to ensure continuous lash fullness, or contact us anytime to book.
If you have any other questions or need personalized advice, please feel free to contact our lash specialists. We’re here to help you achieve the perfect lash look!
Can I shower or get my lashes wet?
Yes — just give your new extensions time to set first. Avoid getting your lashes wet for the first 24-48 hours after application, since that window is critical for the adhesive to bond properly. After that, normal washing is fine — clean your lashes daily with an oil-free, extension-safe cleanser or lash shampoo to keep them fresh and long-lasting.
How should I sleep with eyelash extensions?
Sleep on your back or side rather than face-down — face-down sleeping presses your lashes against the pillow and can flatten, tangle, or cause them to shed early. If you sleep on your side, a silk or satin pillowcase helps, since the smooth fabric creates less friction than cotton, letting your lashes glide instead of catching and pulling.
How often should I get refills?
We recommend booking a refill every 2 to 3 weeks to keep your lashes full and fresh as your natural lashes shed and regrow. Waiting longer than 3 weeks often means there isn’t enough existing extension left for a simple fill — at that point you may need a full new set instead, which takes more time and costs more than a regular fill, so it’s best to stay on a consistent schedule.
What's the difference between a lash lift and eyelash extensions?
They’re two different ways to enhance your natural lashes, and we offer both. A lash lift curls and lifts your own natural lashes from the root for a longer, more open-eyed look, without adding any extensions. Eyelash extensions add individual lashes bonded to your natural lashes one at a time, building length, volume, and fullness beyond what your natural lashes can do alone. If you love your natural lash line and just want it to look more awake, a lash lift is the lighter option; if you want more dramatic length or volume, extensions are the better fit.
Does getting eyelash extensions hurt?
No — most clients describe the process as gentle and relaxing rather than painful. You’ll lie back with your eyes closed while your lash artist works, and many clients say they only feel a light brushing sensation, or doze off completely during the appointment.
How are eyelash extensions removed?
Extensions can be professionally removed at any time using a specially formulated remover that safely dissolves the adhesive without damaging your natural lashes. We always recommend professional removal rather than picking, pulling, or peeling extensions off yourself, which can pull out your natural lashes along with them.